Terms and Conditions
This Agreement was last modified on 04 August 2020.
1. Price protection is valid for prepaid order only.
2. PC PLACE NG will only match the price with the following retailers in Nigeria (Konga, Shoprite, Game and Spar) for products purchased from the January 8 to 14th
3. The product should be:
a. An identical product to the one sold on pcplaceng.com
- i. Same brand
- ii. Same model
- iii. Same version
- iv. Same manufacturer
- v. Same size
- vi. Same accessories and warranty services
- vii. Sold new (excluding refurbished products or used)
b. Still available at the retailer at the lower price at the time the claim is verified by PC PLACE NG. This is because we realized that sometimes our Competitors will lower price to lure customers in store without having the stock. PC PLACE NG will not be held liable for any deception orchestrated by our Competitors.
- c. Product with lower price and zero stock don’t apply
4. Customer must send the following for its claim to be treated timely:
- i. Order number
- ii. Your contact details with your mobile number and email address. This must be the same as the details used to place your order.
- i. The name and location of the retailer where you found a lower price.
5. Each customer will receive confirmation email within 4 business days from when all documents required have been sent to confirm if customer item is eligible or not eligible.
6. Any illegible, incomplete or clearly fraudulent application, i.e. that does not respect the conditions or terms of participation of the offer or sent after a period of 7 days after the purchase of your order (purchase dates between January 8th, 2018 and January 14th, 2018), will be considered void and you will receive a notification informing you of your ineligibility for this deal
7. Vouchers will be sent to customer within 2 business days once validity of claim has been confirmed. After the customer receives the voucher, the item is no longer eligible for return.
8. Vouchers given for Price Protection are valid for up to 1 month for purchasing any item on pcplaceng.com
9. Our Price Protection Guarantee covers one order per customer
10. Shipping cost is not eligible for reimbursement, the price match will be used on the pre shipping amount of the Competitor