Shipping Policy

Thank you for shopping on PC Place Nigeria,
the following are the terms and conditions that make up our shipping policy.

Domestic
Shipping Policy

All orders are processed between 3 to 6 hours
and deliveries are made every day except Sundays.

If there is a significant delay in shipment,
we will inform you by phone

Shipping Rate
and Delivery Charges

The shipping rate would be calculated and
displayed at checkout

In-Store Pick-Up

In-store pickup is available from 10 AM-5 PM
on weekdays and 10 AM-3 PM on weekends. You would be informed via telephone
when your order is ready for pickup.

Orders Within
Lagos

Orders placed by customers within Lagos before
12 AM on business days are eligible for same-day delivery. This might change
depending on uncontrollable circumstances such as weather and traffic
situations.

Orders Placed By
Customers Outside Lagos

Orders placed by customers outside Lagos would
be shipped the next day and delivered within 2-3 business days.

Damaged Products

If your item is discovered to be damaged
during delivery;

1.    Report the damage to us upon discovery

2.    Ensure that the damaged item is returned in the same condition and
packaging in which it was delivered

3.    We will organize for repairs or replacement provided that the damaged
item is returned within 7days following your receipt of the item.

Exchange of
Products

We reserve the right to, in place of a
refund, replace the damaged product with a similar one or a different product
in our store.

Refunds

Refunds are made at our discretion as we
may choose to either refund, replace, repair or reject the returned item. Once
we receive your item, we will notify you that we have received your returned
item and thereafter, we will inspect the item. We will immediately notify you
of the status of your refund after inspecting the item.

If your return is approved, we will
initiate a refund to your account (or original method of payment).

You will receive the credit within a
certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for
your own shipping costs for returning your item. Shipping costs are non
refundable.

 If
you receive a refund, the cost of shipping will be deducted from your refund.

Contact Us

If you have any questions on how to
return your item to us, you may contact us by mail; info@pcplaceng.com