Shipping Policy Thank you for shopping on PC Place Nigeria, the following are the terms and conditions that make up our shipping policy. Domestic Shipping Policy All orders are processed between 3 to 6 hours and deliveries are made every day except Sundays. If there is a significant delay in shipment, we will inform you by phone Shipping Rate and Delivery Charges The shipping rate would be calculated and displayed at checkout In-Store Pick-Up In-store pickup is available from 10 AM-5 PM on weekdays and 10 AM-3 PM on weekends. You would be informed via telephone when your order is ready for pickup. Orders Within Lagos Orders placed by customers within Lagos before 12 AM on business days are eligible for same-day delivery. This might change depending on uncontrollable circumstances such as weather and traffic situations. Orders Placed By Customers Outside Lagos Orders placed by customers outside Lagos would be shipped the next day and delivered within 2-3 business days. Damaged Products If your item is discovered to be damaged during delivery; 1. Report the damage to us upon discovery 2. Ensure that the damaged item is returned in the same condition and packaging in which it was delivered 3. We will organize for repairs or replacement provided that the damaged item is returned within 7days following your receipt of the item. Exchange of Products We reserve the right to, in place of a refund, replace the damaged product with a similar one or a different product in our store. Refunds Refunds are made at our discretion as we may choose to either refund, replace, repair or reject the returned item. Once we receive your item, we will notify you that we have received your returned item and thereafter, we will inspect the item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your account (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of shipping will be deducted from your refund. Contact Us If you have any questions on how to return your item to us, you may contact us by mail; info@pcplaceng.com